Dementia Care Home

OSJCT Southfield House

Woolram Wygate, Spalding, Lincolnshire, PE11 1PS

Residential homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
74/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Residential homes

Families Rate The Staff72 / 100

Staff warmth score

“Well Looked After”70%

of reviewers answered yes

Good to know

  • Registered beds32
  • SpecialismsCaring for adults over 65 yrs, Dementia
  • Last inspected2024-01-09

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

Families who've visited describe the staff as approachable and welcoming. The team offers structured activities as part of the daily routine, helping residents stay engaged and connected.

The eight family priority themes

  • Staff warmth72
  • Compassion & dignity74
  • Cleanliness72
  • Activities & engagement65
  • Food quality65
  • Healthcare70
  • Management & leadership74
  • Resident happiness70
Section 02

What inspectors found

Inspected 2024-01-09

  • Is this home safe?

    Good
    The home was rated Good for safety at its December 2023 inspection. Inspectors found no concerns significant enough to lower this rating, which covers staffing levels, medicines management, infection control, and safeguarding. The home cares for up to 32 people, which is a relatively small caseload and can support closer staff attention. Specific staffing ratios and night cover numbers are not detailed in the published report.
    Verified by inspector
  • Is the care effective?

    Good
    The home received a Good rating for Effective, which covers training, care planning, healthcare access, nutrition, and the use of evidence-based practice. The home holds a dementia specialism, and a Good rating in this domain indicates inspectors were satisfied that staff had the knowledge and tools to support people living with dementia. The published summary does not give specific detail on dementia training content, GP visit frequency, or how often care plans are reviewed.
    Verified by inspector
  • Is this home caring?

    Good
    Inspectors rated the Caring domain as Good, which covers warmth of staff interactions, dignity, respect for privacy, and support for independence. This is the domain most closely aligned with the day-to-day experience of the people who live here. No specific observations, direct quotes, or named examples are included in the published summary for this home.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Good
    The home was rated Good for Responsive, which covers how well the home adapts to individual needs, the range and quality of activities, end-of-life care planning, and how complaints are handled. The home has a dementia specialism, which means inspectors would have assessed whether activities and daily routines are adapted for people at different stages of dementia. No specific activities, individual examples, or end-of-life arrangements are described in the published text.
    Verified by inspector
  • Is the home well-led?

    Good
    The home was rated Good for Well-led, indicating inspectors were satisfied with governance, management culture, and accountability systems. The home has two named registered managers, Mrs Pauline Marcia King and Mrs Elaine Whittle, alongside a nominated individual. It is operated by The Orders of St. John Care Trust, a large not-for-profit organisation. The published text does not describe management visibility, staff culture, or how the home handles feedback and complaints in specific terms.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The home specialises in dementia care for people over 65. They also offer respite care, providing short-term stays when families need temporary support. As a home specialising in dementia care, OSJCT Southfield House provides support for older adults living with the condition. The building has been designed with residents' needs in mind. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

74/ 100

DCC Family Score

OSJCT Southfield House scored 74 out of 100, reflecting a consistent Good rating across all five inspection domains. The score is held back by limited specific detail in the published report on food, activities, and night staffing, which means some important questions remain for you to ask on a visit.

Homes in East Midlands typically score 68–82.

The three-lens summary

Lens 01

What families tell us

Families who've visited describe the staff as approachable and welcoming. The team offers structured activities as part of the daily routine, helping residents stay engaged and connected.

Lens 02

What inspectors have recorded

Lens 03

How it sits against good practice

Getting a feel for the atmosphere and meeting the team in person can help you decide if this could be the right place for your loved one.

DCC Recommendation

Worth a visit

OSJCT Southfield House, on Woolram Wygate in Spalding, was rated Good across all five inspection domains following a visit on 6 December 2023, with the report published in January 2024. Run by The Orders of St. John Care Trust, a large not-for-profit organisation with an established track record, the home provides residential care for up to 32 people over the age of 65, including people living with dementia. All five domains, covering safety, effectiveness, caring, responsiveness, and leadership, were rated Good, which places this home in the upper half of inspected care homes nationally. The main limitation of this report is that the published summary is brief, and many of the specific details that matter most to families, such as food quality, activity provision, night staffing numbers, agency staff use, and how staff respond to distress, are not described. A Good rating is genuinely meaningful, but it should be the start of your assessment rather than the end. On your visit, ask to see last week's actual staffing rota (not just the template), check night cover numbers, ask the activity coordinator what a typical Tuesday looks like for someone who cannot join a group session, and, if possible, arrive at a mealtime to observe the dining experience for yourself.

The three questions to ask when you visit

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In Their Own Words

How OSJCT Southfield House describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What OSJCT Southfield House says about itself

Friendly staff and structured activities in Spalding dementia care

OSJCT Southfield House – Your Trusted residential home

When you're looking for dementia care, sometimes the simplest things matter most — a warm welcome, activities that bring joy, and staff who genuinely care. OSJCT Southfield House in Spalding offers care for people over 65 living with dementia, with visitors noting the friendly atmosphere and structured daily activities.

Care & specialisms

Who they care for

    The home specialises in dementia care for people over 65. They also offer respite care, providing short-term stays when families need temporary support.

    How they describe their dementia care

    As a home specialising in dementia care, OSJCT Southfield House provides support for older adults living with the condition. The building has been designed with residents' needs in mind.

    “Getting a feel for the atmosphere and meeting the team in person can help you decide if this could be the right place for your loved one.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

    Free download – Dementia Stage 4

    Not sure if it's dementia or just ageing? Here's the checklist your GP will use.

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    Related:

    What Real Families Say About Dementia Care Homes: The Eight Things That Matter Most

    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

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